We put together a list of the most frequently asked questions for your convenience. If your questions are still unanswered, please feel free to Contact us.

How long does it usually take to get a package?

If you’re located on the West Coast, packages usually arrive within 2-3 business days. Midwest or East Coast orders take a bit longer but should be at your door within 3-5 business days.


Do you ship on Saturdays or Sundays?

We calculate shipping times based on business days and packages are not delivered on weekends.

How can I track my package? 

Sign in to your account and the tracking will be found in your order history. Alternatively, an email will be sent to you which includes all tracking information, or feel free to reach out to our customer service team.

Who should I contact with questions about my order?

All inquiries regarding your order should be directed to our Golf Operations Team at:

Email:  rszydlowski@desertwillow.com or jwilkinson@desertwillow.com 

Is return shipping free?

Currently we are not offering free shipping on returns or exchanges